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For more than 20 years, our goal has been to provide custom-training solutions that help you achieve your goals. We’ve learned a lot – here, we’ll share key insights from our experiences across projects and industries.

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Better Onboarding for Retail Banking

[updated from the original publication of May 18, 2020]Driven by new and improving technology, an evolving regulatory landscape, and shifting marketplace conditions, banking - and retail banking in particular - is changing. Let's leave aside all the possible implications and focus on training ...

Performance-focused blended learning for Tellers

The client asked Actio to envision and build an entirely new employee training experience to support the implementation of a new cash handling automation platform. The Challenge The bank decided to modernize and implement a new large-scale branch technology ...

Blended Learning For Better Results

[updated from the original publication of February 2019}We find the challenge of designing, and engineering, effective blended learning experiences exciting and compelling. Finding the right design is like solving a multi-dimensional puzzle of business goals, organizational realities, performance context, audience needs, and instructional strategies.What is ...

Training Revitalization: Underwriters Learning the Fundamentals

Actio redesigned a new-hire underwriting training process to emphasize case-based instruction with whole-task practice that mirrored real work. The Challenge A client in international banking needed to improve their underwriting technical skills training process to deliver better-trained underwriters. There were ...

Agile Is the New Normal. Five Lessons Learned to Help L&D Succeed

[updated from the original publication on July 2, 2019]According to research by HP, agile has overtaken Waterfall as the prevailing software development methodology. This shift is something we've experienced first-hand. Several clients have adopted or are in the process of adopting agile as a cultural model and ...

Concierge Call Center Agents Who Advocate for At-Risk Customers

Actio re-envisioned the new hire training experience for Concierge Service Agents just in time for an upcoming hiring surge. The Challenge The customer advocate team for a client in the global professional services industry was poised to double in size: ...

Blended Learning: Five Things to Think About

Designing, building, and deploying blended learning is often like a 3D puzzle: interesting and sometimes challenging. Here are few considerations and design assumptions to keep in mind:Understand the roots and history of blended learning: Blended learning has a deep history ...

Tips for Successful Training Measurement

Thank you Training Industry for publishing our article "8 Tips for Successful Training Measurement!" We are grateful for the support and for the chance to continue on our journey to elevate learning to help organizations align and unlock employee performance. The ...

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1212 S. Naper Boulevard,
Suite 119-168
Naperville, IL 60540

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© Copyright 2021 - 2024 | Actio Learning, Inc. | All Rights Reserved | Design by Loose Lion

[email protected]
(800) 592-2080

1212 S. Naper Boulevard,
Suite 119-168
Naperville, IL 60540

BE A PART OF OUR TEAM!

Subscribe To Our Newsletter

Sign up to our newsletter for insightful tips, useful articles, and more to boost your employee training :

© Copyright 2021 - 2024 | Actio Learning, Inc. | All Rights Reserved | Design by Loose Lion

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