content development

An Advanced Program for High-Performing Bankers

Actio created an advanced sales curriculum for private bankers centered on wealth management principles. The Challenge This bank sought to increase fee income, develop a more diverse lending portfolio, add new client relationships and deepen existing ones, and expand its ...

Performance-focused blended learning for Tellers

The client asked Actio to envision and build an entirely new employee training experience to support the implementation of a new cash handling automation platform. The Challenge The bank decided to modernize and implement a new large-scale branch technology ...

Agile Is the New Normal. Five Lessons Learned to Help L&D Succeed

[updated from the original publication on July 2, 2019]According to research by HP, agile has overtaken Waterfall as the prevailing software development methodology. This shift is something we've experienced first-hand. Several clients have adopted or are in the process of adopting agile as a cultural model and ...

Blended Learning: Five Things to Think About

Designing, building, and deploying blended learning is often like a 3D puzzle: interesting and sometimes challenging. Here are few considerations and design assumptions to keep in mind:Understand the roots and history of blended learning: Blended learning has a deep history ...

Four Dimensions of eLearning

eLearning is an indispensable component of most modern learning strategies. Whether it stands alone or is blended with other modalities, its value continues to evolve as more uses are uncovered and new technologies with new features are introduced to the ...

Designing Authentic Practice

A recent article explores how learning outcomes can be improved by understanding cognitive science behind learning. One learning practice in particular is critical to achieving performance outcomes, creating meaningful practice.Meaningful practice involves tasks in the training experience that require retrieval ...

Job Shock – Training Didn’t Work

When employees complete training, head back to the job, and are surprised by the velocity, complexity, or volume of work, they’re experiencing job shock. Job shock results when training lacks real world context or inadvertently misleads them about the work ...

SME Best Practice

SME challenges can make an otherwise enjoyable project turn sour for everyone involved.As an Instructional Designer (ID), your relationship with subject-matter-experts (SMEs) is critical to the success of custom training development projects. How can SME pitfalls be avoided? After dozens of ...

An Advanced Program for High-Performing Bankers

Performance-focused blended learning for Tellers

Agile Is the New Normal. Five Lessons Learned to Help L&D Succeed

Blended Learning: Five Things to Think About

Four Dimensions of eLearning

Designing Authentic Practice

Job Shock – Training Didn’t Work

SME Best Practice

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