insights

Better Onboarding for Retail Banking

[updated from the original publication of May 18, 2020]Driven by new and improving technology, an evolving regulatory landscape, and shifting marketplace conditions, banking - and retail banking in particular - is changing. Let's leave aside all the possible implications and focus on training ...

Blended Learning For Better Results

[updated from the original publication of February 2019}We find the challenge of designing, and engineering, effective blended learning experiences exciting and compelling. Finding the right design is like solving a multi-dimensional puzzle of business goals, organizational realities, performance context, audience needs, and instructional strategies.What is ...

Agile Is the New Normal. Five Lessons Learned to Help L&D Succeed

[updated from the original publication on July 2, 2019]According to research by HP, agile has overtaken Waterfall as the prevailing software development methodology. This shift is something we've experienced first-hand. Several clients have adopted or are in the process of adopting agile as a cultural model and ...

Blended Learning: Five Things to Think About

Designing, building, and deploying blended learning is often like a 3D puzzle: interesting and sometimes challenging. Here are few considerations and design assumptions to keep in mind:Understand the roots and history of blended learning: Blended learning has a deep history ...

Tips for Successful Training Measurement

Thank you Training Industry for publishing our article "8 Tips for Successful Training Measurement!" We are grateful for the support and for the chance to continue on our journey to elevate learning to help organizations align and unlock employee performance. The ...

Establish Clear Expectations for Learning and Development

Expectations are like looking through the windshield and measurements are like looking in the rearview mirror. Establishing clear expectations makes calculating ROI much easier in a few ways. When the destination is clearly defined, it’s easier to determine what to ...

Encouraging Business and L&D Partnership

Research continues to show that there is a measurable gap between the business and L&D in alignment around goals and results. While the L&D organization has primary responsibility for alignment, business leaders can help the process so that everyone wins.So, ...

Four Dimensions of eLearning

eLearning is an indispensable component of most modern learning strategies. Whether it stands alone or is blended with other modalities, its value continues to evolve as more uses are uncovered and new technologies with new features are introduced to the ...

Designing Authentic Practice

A recent article explores how learning outcomes can be improved by understanding cognitive science behind learning. One learning practice in particular is critical to achieving performance outcomes, creating meaningful practice.Meaningful practice involves tasks in the training experience that require retrieval ...

Job Shock – Training Didn’t Work

When employees complete training, head back to the job, and are surprised by the velocity, complexity, or volume of work, they’re experiencing job shock. Job shock results when training lacks real world context or inadvertently misleads them about the work ...

Better Onboarding for Retail Banking

Blended Learning For Better Results

Agile Is the New Normal. Five Lessons Learned to Help L&D Succeed

Blended Learning: Five Things to Think About

Tips for Successful Training Measurement

Establish Clear Expectations for Learning and Development

Encouraging Business and L&D Partnership

Four Dimensions of eLearning

Designing Authentic Practice

Job Shock – Training Didn’t Work

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